1. Introduction

These Terms of Service ("Terms") govern your access to and use of the ChatCourseAI service (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

2. Eligibility

You must be at least the age of majority in your jurisdiction to use the Service. By using the Service, you represent that you meet this requirement.

3. Accounts

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

4. Use of the Service

You agree not to misuse the Service. This includes, but is not limited to, attempting to interfere with the Service or access it using a method other than the interface and instructions provided.

5. User Content

You retain ownership of your content. By submitting content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, and create derivative works solely for the purpose of operating and improving the Service.

6. AI-Generated Content Disclaimer

The Service may generate content using artificial intelligence. Such content is provided "as is" without warranties of any kind. You are responsible for verifying the accuracy, completeness, and usefulness of any AI-generated content before relying on it.

7. Payments and Subscriptions

If you purchase a subscription, you authorize us and our payment processors to charge your payment method for the applicable fees. Subscription terms, pricing, and renewal policies are described at checkout and may change with notice.

8. Prohibited Activities

You may not reverse engineer, scrape, or otherwise extract data from the Service except as explicitly permitted. You may not use the Service to infringe any intellectual property or privacy rights, or to violate applicable laws.

9. Termination

We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease.

10. Disclaimers and Limitation of Liability

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties. We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

11. Changes to the Terms

We may modify these Terms from time to time. If we make material changes, we will provide notice, for example by posting a notice on the Service. Your continued use of the Service after the changes become effective constitutes your acceptance of the new Terms.

12. Refund Policy

We want you to be satisfied with ChatCourseAI. If you purchased a subscription directly through our checkout, you may request a refund within 14 days of purchase provided there has not been significant usage of the Service (e.g., substantial message volume, multiple courses added, or similar high consumption indicating successful use).

• Refunds are not provided for partial billing periods after 14 days, upgrades/downgrades mid-cycle, or promotional credits.
• If you subscribed via a third-party payment provider (e.g., Paddle), refunds are processed in accordance with their policies and timelines.
• Approved refunds are typically returned to your original payment method within 7–10 business days.
• This policy does not limit any rights you may have under mandatory consumer protection laws in your jurisdiction.

13. Privacy Policy

We care about your privacy. This section explains what personal data we collect, how we use it, and your rights.

Information We Collect

• Account data: name, email, authentication identifiers.
• Usage data: messages you send to the assistant, courses and content added, device and log information.
• Payment data: processed by our payment processors (e.g., Paddle); we do not store full card details.
• Cookies and similar technologies for authentication, preferences, analytics, and fraud prevention.

How We Use Information

• To provide and improve the Service, including AI features and personalization.
• To process payments, subscriptions, and customer support requests.
• To maintain security, prevent abuse, and comply with legal obligations.
• To understand product performance through aggregated analytics.

Sharing

We may share data with service providers (e.g., hosting, analytics, payments) under contractual obligations, and when required by law. We do not sell your personal data.

Data Retention

We retain data for as long as needed to provide the Service and for legitimate business or legal purposes. You may request deletion where applicable.

Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your data, and to object or restrict certain processing. Contact us to exercise these rights.